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Office and administrative support occupations
Electronic commerce
Customer experience management
Customer relationship management software
All articles with unsourced statements
Articles with unsourced statements since September 2008
Summary Of: Customer Relationship Management
Gartner Says Worldwide Customer Relationship Management Market Grew 23 Percent in 2007...
Encyclodia Page On: Customer Relationship Management
These Are Links To Other Documents
holistic
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Customer Service
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Sales Force Automation
|
citation needed
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front office
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marketing
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Sales Force Automation
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cross-selling
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up-selling
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Management information system
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data mining
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Campaign management
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technical support
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customer
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customer privacy
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data security
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Gartner
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SAP
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Oracle
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Salesforce.com
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Amdocs
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Microsoft
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Gartner
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Siebel
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Oracle
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SAP
|
Epiphany
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Infor
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Oracle
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PeopleSoft
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Oracle
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salesforce.com
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Amdocs
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Chordiant
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Microsoft
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SAS
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Datamonitor
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Sales intelligence
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Business intelligence
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Customer Experience
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Customers
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Customer Intelligence
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Customer service
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Data mining
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Database marketing
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Enterprise Feedback Management
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Enterprise relationship management
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Mystery shopping
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Predictive analytics
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Sales force management system
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Web management system
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doi
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ISBN 0-471-48304-4
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Press release
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Categories
|
Marketing
|
Office and administrative support occupations
|
Electronic commerce
|
Customer experience management
|
Customer relationship management software
|
All articles with unsourced statements
|
Articles with unsourced statements since September 2008
|
This article is licensed under the
GNU Free Documentation License
. It uses material from the
Wikipedia article "Customer Relationship Management"
.